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    Microsoft Teams

    by John Paul Szkudlapski -

    Microsoft Teams - Remote Access

    Just a reminder/prompt for new and returning users.

    Please do not attempt to use Microsoft Teams via Remote Access for Video/Audio - it will not work as Remote Access is designed for access to certain files/applications and does not support live audio/video applications.

    Users offsite should install the Microsoft Teams application onto their own device via these instructions;

    Teams Installation Notes

    Remote Files / Remote Access

    by John Paul Szkudlapski -

    Remote Network Drives

    Today we are pleased to release our latest project - Remote Network Drives.  From looking at the logs the majority of our staff/students only login to Remote Access to access their Home Drive, so we have deployed a new website that will allow you to access your Home Area via a Web Browser. The new site can be located from the Remote Access dropdown above or from the link https://remotefiles.bsfc.ac.uk 

    Please ensure that you read this document on its use https://www.itservices.bsfc.ac.uk/remote-network-drives

    Other network drives (Pool / Shared ) will be following shortly

    Remote Access

    Aside from the capacity issue that we have put in steps to mitigate and on whole has now been solved. The number 1 issue we are resolving is students not logging in to Remote Access correctly. Please ensure that you read the following documents

    Remote Access - Windows

    Remote Access - Mac

    It is critical you are following the process of logging into both security boxes otherwise you will get an error about not being able to login.

    IT Support

    Should you have any issues please ensure that you have read the information above and then if you continue to have an issue please email itsupport@bsfc.ac.uk and someone will respond in due course. For safeguarding we will only respond to emails from College email accounts.

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